Got someone from their call center in the Philippines. Really? * Room was never serviced by housekeeping. * Go to the gift shop and the cashier just hands a bag and says: "Here. Let's start: * Check-in staff at the Diamond/Seven Star lounge seemed uninterested. Staff was very unprofessional, unfriendly, and was very unresponsive to say the least. Just stayed at Planet Hollywood and we might as well slept on the street.
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